City Edge Catering

Terms and conditions

The terms that apply to every catering order with City Edge.

Prices

All prices are GST inclusive. Prices are subject to change without notice. Quoted prices do not include delivery, set-up costs or staff unless specified.

Payments

Payment can be made in cash, by direct debit or by credit card. Credit card transactions will incur a 2.5% processing fee; this includes MasterCard, Visa and Amex. A Tax Invoice will be issued for each order within 48 hours after your event. Payment is required within 14 days unless prior arrangement has been made with City Edge. A late fee will apply to any outstanding accounts.

Placing orders

Orders can be placed with the online order request form or by email at catering@cityedgecatering.com.au. The catering menu includes the minimum quantity of items to be ordered; this will need to be taken into account when placing orders. You will receive a confirmation email reply within 12 hours of contacting City Edge. Orders for next-day delivery must be received by 6:00 pm (Canberra time). For anything sooner, please call us on 0438 768 511. Final numbers for orders are required 48 hours prior to your event.

Delivery charges and pickup

Delivery is $15, and free on orders of $100 or more. Pickup is available from 50 Marcus Clarke St.

Cancellation policy

Any cancellation, changes to the order and/or a reduction in numbers requires 24 hours notice and must be emailed to catering@cityedgecatering.com.au. Cancellation of orders without 24 hours notice will be charged in full.

Public holidays

A 35% surcharge applies on Sundays and public holidays.

Functions

City Edge is an ideal place to host your next function, whether you are looking for a casual or corporate lunch, birthday party or any special event. We can cater for up to 100 people for a sit-down dinner or 120 people for stand-up with drinks and canapés. To ask about your next special event or to make a booking, email us at catering@cityedgecatering.com.au and we will be most happy to assist with creating your unique event.

Staffing

City Edge can provide food and beverage service staff for your function. A minimum call-out charge of 3 hours applies.

Delivery

Standard delivery hours are between 7.00 am and 4.30 pm, Monday to Friday. Anything outside these hours will incur a $50 delivery surcharge. Every effort will be made to ensure delivery is made at the requested time; however, depending on the delivery schedule, this is not always possible. Deliveries are scheduled in half-hour time frames.

Equipment and serving trays

All serving trays, platters, utensils and any other equipment supplied by City Edge remain the property of City Edge Café. Serving trays, platters, utensils and any other equipment must be ready for pickup the day after delivery.